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Dartmouth Health
Acts as first contact in assisting callers, patients and staff in placing, receiving calls in a 24×7 environment. Solicits sufficient information from each caller to determine nature and urgency of call-in order to refer and/or respond appropriately. Receives, transfers, and places calls using appropriate telephone etiquette and standardized greeting. Exhibits superior listening skills utilizing reasoning, problem solving, quick responding, and comprehension/understanding skills. Promptly and cā¦
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