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Hays County
Responsibilities: Answer incoming 911 calls and non-emergency calls for service. Determine the urgency and priority of each event and coordinates the appropriate level of response to protect the safety of the caller and emergency responders. Enter call details into the CAD system and prepare information for dispatch. Provide all pertinent information to responding units. Provide pre-arrival medical and fire instructions by utilizing Emergency Medical/Fire Dispatch protocols. Maintains contact w…
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